Delivery

Delivering your e-mails

There’s nothing more frustrating than sending off that perfect campaign and then ending up in your recipient’s spam folder. We go to great lengths to ensure that you can rely on us to get your e-mails delivered.

Our servers have been whitelisted.
All of Acquaint’s delivery servers have been whitelisted by many of the larger ISPs, including AOL and Yahoo! Our servers are also integrated into the spam reporting systems for other large ISPs such as Hotmail and MSN. These arrangements ensure the best chance of your e-mails being delivered and also allow us to keep any sender not following best practices via our servers.

We monitor blacklists.
Hundreds of the most common blacklists are monitored each and every day. If a server is ever listed (and it can happen to even the most well behaved permission-based e-mail servers), it is removed from our delivery cluster immediately and returned to service only after issues have been fully resolved.

Recipient list management.
Every e-mail sent contains a link that allows the recipient to remove themselves from the list or update their list information themselves quickly and easily.